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WEBSITE DESIGN
Website design combines visual structure, usability, content hierarchy, interaction and responsive behaviour to create websites that are clear, accessible and useful across devices.
This guide covers the fundamentals — layout, typography, colour, spacing, navigation, UI and UX, accessibility and the design process — with practical examples you can apply to any project.
LayoutNavigationTypographyHierarchySpacingCTAStructureTHE BASICS
Website design is the practice of planning and shaping how a website looks, behaves and guides people through information. It covers the visible layer — layout, typography, colour, imagery and spacing — and the decisions behind it: what appears first, how content is grouped, how people move between pages and what happens when they interact.
It’s easy to think of design as decoration, but appearance is only part of it. A page can look striking and still confuse visitors if the hierarchy is unclear or the navigation is unpredictable. Effective design makes content easier to understand, not just nicer to look at.
Good website design helps people understand information quickly, navigate without effort, complete tasks such as enquiring or buying, find the content that matters to them, read comfortably at any size, and use the site on whatever device they happen to have. Those goals shape every choice that follows in this guide.
TWO DISCIPLINES
Design and development are closely connected and often overlap, but they answer different questions. Neither is more important; a site needs both to work well. See our web development guides for the build side.
BUILDING BLOCKS
Almost every design decision falls into one of these twelve areas.
Arranges sections, columns and containers so information appears in a logical order.
Font choice, sizes and spacing that make text readable and establish hierarchy.
A consistent palette for backgrounds, text, accents and interactive elements.
Padding, margins and gaps that separate ideas and reduce visual noise.
Visuals that support the content, sized and optimised for the web.
Menus, links and structure that help people move around confidently.
Clear, consistent controls with obvious labels and interaction states.
Labelled inputs, helpful validation and understandable error messages.
Headings and grouping that show what matters most on each page.
Repeated patterns so the interface feels predictable.
Layouts that adapt from wide screens to small phones.
Design choices that work for people with different abilities and devices.
LAYOUT
Layout is how a page is organised. Most pages share a familiar skeleton: a header with branding, navigation, a hero introducing the page, main content broken into sections, sometimes a sidebar, a CTA area and a footer with secondary links and details.
Within that skeleton, a few tools do most of the work. Alignment creates order by lining elements up along shared edges. Grids and columns give a repeatable rhythm and keep widths consistent. Containers limit how wide content stretches, which matters because very long lines of text are tiring to read. Whitespace separates groups so the eye can rest, and visual balance keeps one side of a layout from feeling heavier than the other.
Layouts should follow the content, not the other way around. Start by listing what a page must communicate, then choose a structure that presents it in a sensible order.
topnavheromainctafooterIMAGE PLACEHOLDER
Website layout structure diagram
Recommended ratio: 16:10 — replace this container with an Image widget.
HIERARCHY
Visual hierarchy is the order in which people notice things. Designers control it with heading size, font weight, contrast, colour, position on the page, spacing around elements, images and prominent buttons. Generous whitespace around an element makes it stand out more than shouting with bright colour.
A strong hierarchy answers three questions within seconds: what is this page about, why should I care and what can I do next. When too many elements compete for attention — three bold colours, five buttons, a flashing banner — the hierarchy collapses and nothing stands out. Guiding attention works better than demanding it.
TYPOGRAPHY
Type carries most of the content on a website, so it deserves careful attention. Key decisions include font selection (usually one or two families that work well together), font size, line height, font weight, letter spacing and paragraph width. Lines that run too wide are hard to track; a limited container width fixes this.
A clear heading hierarchy — distinct sizes for H1, H2 and H3 — helps both readers scanning a page and search engines interpreting its structure. Above all, aim for readability: comfortable sizes, sufficient contrast and consistent styles throughout.
No single font is universally best. What matters is legibility at the sizes you use, a range of weights, good language support and reasonable loading performance.
COLOUR
A workable colour system usually needs fewer colours than people expect: brand colours, a background, text colours, one or two accents and a distinct treatment for calls to action. Reserving a colour for actions teaches visitors what is clickable.
Colour also groups related information — a tinted section signals that the content inside belongs together. Whatever palette you pick, check contrast between text and its background: low contrast is one of the most common readability problems, and it affects everyone in bright light, not only people with low vision. The Web Content Accessibility Guidelines publish minimum contrast ratios worth checking your palette against.
SPACING
Spacing is the quiet part of design that changes everything. It operates at several scales: section spacing between major blocks, card padding inside components, paragraph spacing, grid gaps and line spacing within text.
Used consistently, spacing improves readability, strengthens visual hierarchy, makes pages easier to scan and makes a site feel organised and considered. A simple spacing scale — for example 8, 16, 24, 40 and 64 pixels — keeps decisions consistent instead of arbitrary.
NAVIGATION
Navigation should answer three questions at any point: Where am I? Where can I go? How do I get back? Main menus cover top-level sections, dropdowns group related pages, breadcrumbs show position within a structure, in-content links connect related topics and footer navigation catches the rest. On small screens, navigation usually collapses into a compact menu, which makes prioritising items essential.
Use plain labels people already understand rather than clever ones, keep the menu short enough to scan, and make the current section visible. Explore this further in our website navigation guide.
headersubmenutrailinlinefootersearchmobileRESPONSIVE
Responsive design lets one website adapt to any screen instead of forcing people to pinch and zoom. The building blocks are flexible layouts and fluid widths that scale rather than sit at fixed sizes, responsive typography, images that resize without distortion, and navigation that collapses gracefully.
Small screens also change interaction: touch targets need enough size and separation to tap accurately, spacing usually tightens, and content priority matters more because everything stacks into one column. Deciding what comes first on mobile often improves the desktop layout too. More in our responsive design guide.
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Responsive website design across desktop tablet and mobile
Recommended ratio: 16:10 — replace this container with an Image widget.
UI & UX
UI means user interface — the visible, interactive surface. UX means user experience — how it feels to actually get something done. They’re different disciplines that depend on each other: a beautiful interface with a confusing flow frustrates people, and a well-planned flow with an unclear interface is hard to follow.
ACCESSIBILITY
Accessible design removes barriers for people using keyboards, screen readers, magnification or simply a phone in bright sunlight. Most of it comes down to ordinary design decisions: readable text, adequate contrast, labelled fields, visible focus indicators and a logical heading structure.
Accessibility is far easier to build in than to retrofit. Checking contrast while choosing colours or planning focus states while designing buttons costs almost nothing; rebuilding a finished interface costs a lot. This is an introduction to the principles rather than a compliance assessment — see our website accessibility guide for detail.
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Website accessibility design principles illustration
Recommended ratio: 16:10 — replace this container with an Image widget.
CONTENT STRUCTURE
Most people scan before they read. They skim headings, stop where something matches their need, then read properly. Structuring content for that behaviour means one clear H1, descriptive H2 sections, H3 subsections where needed, short paragraphs, lists for steps or grouped points, and highlighted panels for anything important.
The same structure that helps readers also helps search engines understand how a page is organised, which is one reason design and SEO overlap.
titlesectiondetailtextlistactionCALLS TO ACTION
A call to action works when it’s easy to find and obvious what it does. That means specific wording describing the outcome, enough contrast to stand out, placement where the decision naturally happens, whitespace around it, consistent styling so buttons are recognisable, and a clear sense of the next step.
Labels like Explore Services, Learn More, Get Started, Contact Us or View Resources tell people what happens next. One primary action per screen keeps the choice simple; secondary options can use a quieter style. Focused page structures are covered in our landing page design guide.
IMAGERY
Images should earn their place. Ask what each one adds: does it explain something, show a product, set a tone? Stock photos added only to fill space rarely help. Beyond relevance, consider quality, correct dimensions and consistent aspect ratios so grids stay tidy, sensible compression, descriptive alt text, thoughtful placement near related content and responsive behaviour on small screens.
Images are usually the heaviest part of a page, so oversized files slow everything down — a design decision with direct performance consequences. Setting width and height also prevents layout shifting as images load. See our website speed guides.
FORMS
Forms are where design is tested hardest, because mistakes cost people time. Use visible labels rather than relying on placeholder text, which disappears as soon as someone types. Mark required fields clearly, size input fields sensibly and keep the form as short as the task allows.
When something goes wrong, error messages should say what to fix and how, next to the field concerned. Confirm success clearly afterwards. Give the button a label describing the action, such as Send message rather than Submit. Validate helpfully rather than aggressively, and make sure every field is reachable and labelled for accessibility.
CONSISTENCY
Consistency means the same things look and behave the same way everywhere: buttons, typography, colours, cards, icons, spacing, navigation and forms. When patterns repeat, visitors stop having to learn the interface and can concentrate on the content.
Documenting those patterns as a small design system pays off twice: pages get faster to build, and the site stays coherent as it grows and more people contribute.
componentstypepalettesurfacesiconsspacingPROCESS
Identify business, content and user needs.
Understand audience expectations and tasks.
Create a sitemap and content hierarchy.
Plan page layouts before visual styling.
Apply typography, colour, spacing, imagery and components.
Adapt the design for desktop, tablet and mobile.
Review usability, accessibility, performance and consistency.
PRINCIPLES
Make important information easy to understand at a glance.
Use repeatable patterns so the interface stays predictable.
Guide people through information in a deliberate order.
Avoid visual complexity that doesn't serve the content.
Design for a wider range of people and devices.
Support the screen sizes your visitors actually use.
Make tasks straightforward to complete.
Avoid design choices that slow the site unnecessarily.
Every major element should serve a clear purpose.
IN PRACTICE
Most design problems are fixable, and most come from good intentions — adding more information, more options, more visual interest.
DESIGN & SEO
Design and SEO overlap in practical ways: mobile usability, clear page structure and heading hierarchy, sensible internal linking, accessibility, image optimisation, page performance, organised content and crawlable navigation built with real links rather than script-only menus.
Design alone doesn’t determine rankings. Search performance depends on content relevance and quality, technical health, links and competition, among other factors. What good design does is make content easier for people and search engines to understand — a foundation, not a formula. Learn more in our website SEO guides.
A conceptual view of how these areas work together — not a ranking formula.
PERFORMANCE
Many performance problems begin as design decisions: large hero images, several font families and weights, interactions needing extra JavaScript, elaborate animation, complex layouts producing a large DOM, and embedded third-party widgets.
None of these are wrong in themselves — it’s about balance. Conceptually, design affects the Core Web Vitals: LCP relates to how quickly the main content renders (often a hero image), INP to how quickly the page responds to interaction, and CLS to whether elements shift as things load. Reserving space for images and ads prevents most layout shift.
MOBILE FIRST
Designing for the smallest screen first forces useful decisions. With one column and limited space, you have to rank content by importance, keep navigation simple and make buttons large enough to tap comfortably. Forms need particular care: fewer fields, appropriate keyboard types and labels that stay visible.
Once the mobile layout works, adding space is straightforward. Designing desktop-first and squeezing it down usually isn’t, and often leaves mobile visitors with a cramped version of someone else’s layout.
CHECKLIST
Review any page against this list. It’s a reference rather than an interactive tool — copy it into your own notes or project tracker.
[ ] Clear page purpose [ ] Logical layout [ ] Strong visual hierarchy [ ] Readable typography [ ] Consistent colors [ ] Consistent spacing [ ] Clear navigation [ ] Responsive layout [ ] Accessible interactions [ ] Optimized images [ ] Clear CTAs [ ] Organized content [ ] Mobile-friendly forms [ ] Performance considerations [ ] Consistent design components
PITFALLS
If a page's job isn't defined, its layout can't support it.
Cramming everything into the first screen weakens all of it.
Small sizes, tight line height and too many fonts hurt readability.
Light grey text on white is a common and avoidable barrier.
Arbitrary gaps make a page feel unfinished.
Clever labels and deep menus slow people down.
When everything is urgent, nothing is.
Untested mobile layouts often overflow or clip content.
Motion that delays content becomes friction.
Huge files slow pages and frustrate mobile visitors.
Retrofitting access later costs far more than designing it in.
A trend that suits one audience may not suit yours.
EXAMPLE
This is one common structure for a service or information page: introduce the page, give context, present what’s on offer, support it with detail, add reassurance and finish with a clear next step.
It isn’t the only correct structure. A blog post, documentation page, product listing or landing page will each need something different. Use the structure the content calls for.
123456789TOOLING
Categories rather than endorsements — the right tool depends on your workflow and team.
Create interface designs and visual systems.
Plan layout and structure before styling.
Test flows and interactions before building.
Build and publish designs visually.
Manage content within a designed template.
Resize, compress and convert images.
Build palettes and check contrast.
Find and pair typefaces.
Inspect layouts and test responsive behaviour.
Measure loading and Core Web Vitals.
MODERN PRACTICE
Rather than chasing styles, it helps to focus on approaches that consistently improve websites. None of these is universally required — what suits your audience, content and resources should decide. Current styles and patterns are covered in our website design trends guide.
NEXT TOPICS
Learn how interfaces and user experiences shape website usability.
Learn how websites adapt across screen sizes and devices.
Learn how focused page structures support specific user goals.
Learn how navigation and information architecture help users move through a website.
Learn accessibility principles that make websites usable for more people.
Explore current design patterns and evolving user expectations.
FAQ
Short answers to the questions people ask most about website design.
Build a stronger understanding of website design by exploring UI/UX, responsive design, landing pages, navigation, accessibility and current design practices.